NYC Well

NYC Wellis your connection to free, confidential crisis counseling, mental health and substance misuse support, information and referral.

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You can reach the toll-free help line 24 hours a day, 7 days a week by phone, text and online chat. Mental health professionals there can link you to the services you need.

To contact NYC Well, call:

  • 1-888-NYC-WELL (1-888-692-9355)
  • 1-888-692-9355 (Español)
  • 1-888-692-9355 (中文)
  • 711 (TTY for hearing impaired)

You can also reach NYC Well by texting “WELL” to 651-73, or visit their web site for more information.

NYC Well counselors are available 24/7. They can provide bilingual help in Spanish, Mandarin and Cantonese. Additionally, NYC Well offers translation services in more than 200 languages.

Health insurance is not required. Depending on your phone/text service, you may be charged a fee.